Cookie Policy
This Cookie Policy explains how XMuscle (xmuscle.co.uk) uses cookies and similar technologies when you visit our website. XMuscle is a trading name of Mando Systems Ltd, a company registered in England & Wales (Company No. 17168657), with its registered office at 10 Pilgrims Walk, Worthing, BN13 1RJ.
Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR) and, where cookies involve your personal data, by the UK GDPR and the Data Protection Act 2018. Please read this policy alongside our Privacy Policy, which explains in more detail how we collect and use your personal data and your rights.
What are cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owner.
Cookies allow a website to recognise your device and remember certain information about your visit, such as your preferences or the items in your basket. We also use similar technologies such as pixels, tags and local storage, and where we refer to "cookies" in this policy we mean all such technologies.
Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you delete them. They may also be "first-party" cookies (set by us) or "third-party" cookies (set by another organisation whose services we use).
Categories of cookies we use
We aim to keep our use of cookies limited and honest. The cookies we use generally fall into the following categories.
Strictly necessary cookies
These cookies are essential for our website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as logging in, adding items to your basket or completing checkout. Without these cookies, parts of the site will not work properly.
- Session cookies that keep the website working as you move from page to page.
- Shopping basket cookies that remember the items you have added so you can complete your order.
- Login and account cookies that keep you signed in securely and recognise you as a returning customer.
- Security cookies that help protect your account, prevent fraud and keep our checkout secure.
- Consent cookies that remember your cookie preferences so we do not have to ask you every time you visit.
Because these cookies are strictly necessary to deliver a service you have requested, they do not require your consent under PECR.
Please note that when you make a payment, checkout is handled securely via PayPal (which lets you pay using your PayPal balance, credit or debit card, Apple Pay, Google Pay or Pay by Bank). PayPal may set its own cookies to process your payment securely and to help prevent fraud. Any cookies set by PayPal are governed by PayPal's own cookie and privacy policies.
Analytics and performance cookies
Where used, these cookies help us understand how visitors interact with our website, for example which pages are visited most often and whether visitors encounter any errors. This information is used in aggregate to help us improve how the website works and the products and content we offer.
- They help us count visits and traffic sources so we can measure and improve the performance of our site.
- They help us understand which pages are the most and least popular.
- The information collected is aggregated and used to improve the browsing experience.
Analytics cookies are not strictly necessary, so we will only set them where you have given your consent. If you do not consent, these cookies will not be placed and the core features of the site will still work.
Consent
When you first visit our website, we will ask for your consent to use any cookies that are not strictly necessary, such as analytics cookies. Strictly necessary cookies are placed automatically because they are essential for the site to work.
You can accept or decline non-essential cookies, and you can change your mind at any time by adjusting your browser settings (see below) or by contacting us. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.
How to manage or disable cookies
You are always free to control and delete cookies through your browser settings. Most browsers let you refuse cookies, delete existing cookies, or alert you when a cookie is being set. The steps vary between browsers, but you will usually find these options within the "Settings", "Preferences" or "Privacy" menu.
- Block all or some cookies (including third-party cookies).
- Delete cookies that are already stored on your device.
- Set your browser to notify you when a cookie is placed.
- Browse using a private or incognito window.
Please be aware that if you block or delete strictly necessary cookies, some parts of our website may not work properly. For example, you may not be able to stay logged in, keep items in your basket or complete a purchase.
For more general guidance on cookies and how to manage them, and for information about your data protection rights, you can visit the Information Commissioner's Office (ICO), the UK's supervisory authority, at https://ico.org.uk.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. Any changes will be posted on this page, so please check back periodically.
Contact us
Mando Systems Ltd is the data controller responsible for your personal data. If you have any questions about this Cookie Policy or how we use cookies, please contact us:
- By email: hello@xmuscle.co.uk
- By post: Mando Systems Ltd, 10 Pilgrims Walk, Worthing, BN13 1RJ
For more information about how we handle your personal data, please see our Privacy Policy.
Last updated: July 2026